By ordering from Signature Pumpkin Co., you agree to the terms below.
Delivery orders arrive during the week you select at checkout, weather and supply permitting. Pickup orders are ready that same week at the workshop in Annville; we email you the address and the hours. If anything about your week needs to shift, we contact you using the email or phone number on your order.
A pumpkin is produce. Engraving marks the surface instead of cutting through it, which is what lets an engraved pumpkin hold up for the fall season, but weather, animals, and heat all still apply, and how long yours lasts depends on where it sits. We do not guarantee a pumpkin against rot, cracking, or animals. If something is wrong with your order when it arrives, tell us at [email protected] and we will make it right.
We reserve the right to decline engraving requests that are offensive, unlawful, or that use a name, logo, or trademark the requester does not have the right to use.
Payment is collected in full at checkout through Stripe. To cancel or change an order, contact us before your week begins. Once a pumpkin has been engraved with your text, it cannot be resold, so cancellations after that point are not refundable.
Our liability for any order is limited to the amount you paid for it.
Email [email protected].